How Talenteo Is Supporting Digital Transformation at Yassir

Yassir, Algeria’s first ride-hailing service, is a major player in the transportation sector in Africa and internationally. With more than 6 million users and 130,000 partners spread across 45 cities, Yassir employs 900 employees from more than 15 different countries. Against a backdrop of rapid growth and a global presence, structuring HR processes has become a strategic priority.

To meet this challenge, Yassir chose Talenteo, a comprehensive HRIS solution, to: streamline administrative management, performance review tracking, training, time tracking, scheduling, leave and absence management, system integration, and HR reporting.

HR Challenges Before Talenteo

Like many organizations expanding internationally, Yassir’s HR department was facing several challenges:

• Administrative visibility and tracking of complex cases: The team lacked visibility into the progress of administrative tasks and files (contracts, employee files, etc.). This made organizing work and generating reports complex and time-consuming.
• Leave Management: Leave management was a “major undertaking” requiring a complete overhaul.
• Management of Assessments and Training: The lack of a structured framework made it difficult to manage assessment campaigns and conduct skills development initiatives transparently.

The team was looking for a solution capable of consolidating all key processes and effectively supporting employees and managers.

Why Talenteo?

Comprehensive and Structured HRIS, covering all the features important to the company:
☑️​ HR Administration
☑️​ Performance Evaluation & Training
☑️​ Time tracking & integration with time clocks
☑️​ Schedule Management, Leave & Absences
☑️​ HR Reporting

A solution tailored to operational needs, offering an easy-to-use platform that ensured seamless data flow and efficiency

Proactive Support: The Talenteo team demonstrated responsiveness, availability, and a willingness to listen—all of which were essential in helping Yassir quickly streamline his HR processes.

“The Talenteo HRIS is a comprehensive and foundational tool for human resources management. It incorporates several essential components, such as administrative personnel management, performance evaluation tracking, training, and HR analysis and reporting. Overall, I find the solution to be relevant and well-suited to our operational needs.”

How Talenteo Met Yassir's Needs

In response to Yassir’s growth challenges, the Talenteo platform was implemented to transform HR processes in several key areas: 

• HR Administration

Centralization of employee files, contract management and deadline tracking, and secure, real-time access to documents. As a result, clear tracking of administrative progress enables the generation of quick and reliable reports.

• Time Tracking, Scheduling, Leave & Absences :

Full digitization of time logs, schedules, leave requests, and absences, with automated approvals and precise tracking.

• Connectivity:

Direct integration with the time clock, ensuring a reliable, real-time flow of information for tracking hours worked.

• Assessments & Training:

Monitoring annual performance reviews, overseeing training plans, and facilitating skills development for all employees. All of this is based on the development of an AI-assisted competency framework.

• HR Reporting & Analysis :

Centralized dashboards and key metrics for effective monitoring and informed decision-making.

• Employee Self-Service :

Each employee can access their personal information, view their schedule, submit requests for time off or training, and track the status of those requests. This reduces the administrative burden on the HR department and increases the teams’ autonomy.

Yassir was able to optimize his HR management, particularly by saving time and increasing efficiency. Thanks to this structure and with the help of AI, setting up and managing performance review campaigns took up to 10 times less time. 

A Smooth and Supported Implementation

From the moment it was rolled out, Talenteo provided a clear framework and a gradual onboarding process:

• Proactive and responsive support
• Detailed Explanations of Features
• Personalized support for each team
  

This approach has led to rapid adoption and seamless integration into the HR department's daily operations.

“I’ve had the opportunity to interact with your product teams on several occasions, and I find them to be particularly responsive, approachable, and attentive to our requests. Their support makes it much easier to get started with the tool and helps us better understand its features.”

Conclusion

Thanks to Talenteo, Yassir’s HR team has been able to centralize and digitize its key processes: administration, time tracking, scheduling, leave and absences, performance reviews, training, and reporting. Employees now benefit from an intuitive self-service platform, while managers have a clear and reliable overview to manage their operations.