How Talenteo Supports Digital Transformation at Yassir

Yassir, le premier service de ride-hailing en Algérie, est un acteur majeur du transport en Afrique et à l’international. Avec plus de 6 millions d’utilisateurs et 130 000 partenaires répartis dans 45 villes, Yassir emploie 900 collaborateurs de plus de 15 nationalités différentes. Dans un contexte de croissance rapide et de présence globale, la structuration des processus RH est devenue un enjeu stratégique.

To meet this challenge, Yassir chose Talenteo, a comprehensive HRIS solution, to: streamline administrative management, performance review tracking, training, time tracking, scheduling, leave and absence management, system integration, and HR reporting.

HR Challenges Before Talenteo

Like many organizations expanding internationally, Yassir’s HR department was facing several challenges:

• Visibilité administrative et suivi des dossiers complexes : L’équipe manquait de visibilité sur l’avancement des tâches et dossiers administratifs (contrats, dossiers collaborateurs, etc.). Ce qui rendait l’organisation du travail et la production de rapports complexes et chronophages.
• Gestion des congés : La gestion des congés représentait un “gros chantier” nécessitant une restructuration complète.
• Pilotage des évaluations et de la formation : L’absence d’un cadre structuré rendait difficile le pilotage des campagnes d’évaluation et la conduite transparente des campagnes de développement des compétences.

The team was looking for a solution capable of consolidating all key processes and effectively supporting employees and managers.

Why Talenteo?

SIRH complet et structurant, couvrant toutes les fonctionnalités importantes pour l’entreprise :
☑️​ Administration RH
☑️​ Évaluation & formation
☑️​ Pointage & connectivité à la pointeuse
☑️​ Gestion des plannings, Congés & absences
☑️​ Reporting RH

Solution adaptée aux besoins opérationnels, en offrant une plateforme simple à utiliser, qui garantissait la fluidité des données et l’efficacité

Accompagnement proactif : L’équipe Talenteo a démontré une réactivité, disponibilité et une écoute essentielle pour accompagner Yassir dans la structuration rapide de ses processus RH.

“The Talenteo HRIS is a comprehensive and foundational tool for human resources management. It incorporates several essential components, such as administrative personnel management, performance evaluation tracking, training, and HR analysis and reporting. Overall, I find the solution to be relevant and well-suited to our operational needs.”

How Talenteo Met Yassir's Needs

In response to Yassir’s growth challenges, the Talenteo platform was implemented to transform HR processes in several key areas: 

• HR Administration

Centralization of employee files, contract management and deadline tracking, and secure, real-time access to documents. As a result, clear tracking of administrative progress enables the generation of quick and reliable reports.

• Pointage, planning, congés & absences :

Full digitization of time logs, schedules, leave requests, and absences, with automated approvals and precise tracking.

• Connectivity:

Direct integration with the time clock, ensuring a reliable, real-time flow of information for tracking hours worked.

• Assessments & Training:

Monitoring annual performance reviews, overseeing training plans, and facilitating skills development for all employees. All of this is based on the development of an AI-assisted competency framework.

• Reporting & analyses RH :

Centralized dashboards and key metrics for effective monitoring and informed decision-making.

• Self-service employé :

Each employee can access their personal information, view their schedule, submit requests for time off or training, and track the status of those requests. This reduces the administrative burden on the HR department and increases the teams’ autonomy.

Yassir was able to optimize his HR management, particularly by saving time and increasing efficiency. Thanks to this structure and with the help of AI, setting up and managing performance review campaigns took up to 10 times less time. 

A Smooth and Supported Implementation

From the moment it was rolled out, Talenteo provided a clear framework and a gradual onboarding process:

• Proactive and responsive support
• Detailed Explanations of Features
• Personalized support for each team
  

This approach has led to rapid adoption and seamless integration into the HR department's daily operations.

“I’ve had the opportunity to interact with your product teams on several occasions, and I find them to be particularly responsive, approachable, and attentive to our requests. Their support makes it much easier to get started with the tool and helps us better understand its features.”

Conclusion

Thanks to Talenteo, Yassir’s HR team has been able to centralize and digitize its key processes: administration, time tracking, scheduling, leave and absences, performance reviews, training, and reporting. Employees now benefit from an intuitive self-service platform, while managers have a clear and reliable overview to manage their operations.